Data Privacy

ECOVACS Europe GmbH respects the privacy of every visitor to this website. In the sections below, we explain why we collect data, how we use the data we collect and how you can contact us if you wish to restrict the use of your personal data.

If you provide personal data via this website, we deem that to be your consent for us to use your data in accordance with our Terms and Conditions of Use. Should you not consent to our Terms and Conditions of Use, kindly terminate your use thereof and leave this website.

Should we make any changes or additions to the Data Protection provisions, we will publish them on our website. If you have any questions regarding our Data Privacy Policy, please write to us at:

Provision of personal data
If you subscribe to our newsletter or technical support, register for our products or participate in our surveys or interactive offerings, we may request that you provide us with the following information: Your name, private or company address, telephone number, e-mail address, name of company, etc. If you provide your personal data to this website, we deem that to be your consent for us to use your data in accordance with our Terms and Conditions of Use.

Use of personal data
We shall use your personal data for the following purposes: to answer and process your questions and concerns, to improve the quality of our products and services, to offer you products and services that you may be able to use, to offer you products and services that are tailored to your individual requirements.

In addition, we shall use your personal data for the following purposes: to obtain market research data using this website, to evaluate your needs and to assist you in gaining a better understanding of our products and services. This means that we may, for instance, call you and/or pass your information on to companies associated with ECOVACS Europe GmbH so that they can inform you of products/services/sales campaigns that may be of interest to you.

Should a government department request this website to disclose user data, in the context of applicable law, we shall be obliged to transmit the requested data to the relevant law enforcement agency. This website shall, however, not accept any responsibility for such processes.

Exchange of personal data
During your use of this website, we may share the personal data with companies associated with ECOVACS Europe GmbH and other involved parties. In order to protect your privacy, we shall ensure that our employees’ access to your personal data remains limited to the cases mentioned above.

If during the use of our website, your personal data is shared with companies associated with us or other involved parties they shall be stored in a strictly monitored system in accordance with the aforementioned Terms and Conditions of Use. They shall not, however, be shared with third parties or used for purposes other than those mentioned above.

Obligations of legal custodians
This website shall not collect personal data from persons who do not yet have contractual capacity or pass such user information on to third parties. We wish to advise legal custodians that the responsibility of supervising the aforementioned users during a visit to this website lies with yourselves. If a user who does not have contractual capacity voluntarily provides information by e.g. leaving a message, and this information is then used by an individual person or group unknown to us, the statutory legal custodian shall be the only person responsible for the consequences thereof. This website shall in no way be at fault.

From time to time, we use cookies on this website in order to ascertain which web pages are the most popular. This ensures that we will be able to provide even better services on your next visits. However, no personal data is traced with the cookies. We may make use of cookies when you register on this website. This means that we store certain information so that we will be able to identify you easily on your next visit. The cookies used on our site can only be read by our web server. Even if your browser settings block cookies, you will be able to visit our website and view the majority of the content.

This website is entitled to check, remove and deactivate links in order to protect itself from network violations, fraud or other illegal online practices and to eliminate these.

Legal requirements
National laws must be complied with during the use of this website. This website is entitled to report any illegal behaviour to the competent authorities and file a criminal complaint.

ECOVACS Europe GmbH reserves the right to make changes and updates to the Data Protection provisions published on this website.

Please contact us at: